The coathangers, designed so that you can’t steal them, are highly annoying to use.

The astronomical prices for internet in your room that New Zealand hotels charge can’t be sustained for much longer. I just plug my 3G phone into my computer instead.

The difference between a happy customer and an unhappy customer is often a few relatively minor things.

Framing on the breakfast menu … $19 for continental breakfast or $27 for full breakfast. Both are expensive, but the full breakfast looks like a good deal relative to the continental.